INTRODUCTION
Welcome to our website www.fruitsandjewels.com .
MEDEMA pays particular attention to the rights of its customers regarding the protection of personal data and the obligations it is legally required to fulfill. Please read our Privacy Policy carefully, which applies in any case where you access the website and decide to browse within it and use its services, regardless of the purchase of products.
This Privacy Notice explains how we process the personal data of customers collected through the Site and is provided pursuant to Article 13 of EU Regulation 2016/679 (European Regulation on the protection of natural persons with regard to the processing of personal data, hereinafter "EU Regulation") and Legislative Decree 196/2003 and subsequent amendments and additions, to those who interact with the services accessible electronically on the Site.
The information is provided only for this Site and not for other websites that the user may access through links, which are beyond the control of MEDEMA.
THE PRINCIPLES ON WHICH OUR PRIVACY POLICY IS BASED
The processing of personal data collected from users will be carried out according to the principles of fairness, lawfulness, data minimization, transparency, limitation of storage, integrity, and confidentiality, in compliance with EU Regulation 679/2016. In particular, we will process your personal data exclusively for the purposes and in the manner described here. Furthermore, we will make data available to third-party companies only for purposes instrumental to the provision of the requested service and within the scope of an appointment as data processor, as specified below. We will also respond to requests from users exercising the rights granted to them by data protection legislation. We will apply appropriate security measures to protect the confidentiality, integrity, and availability of the data provided.
DATA CONTROLLER
The data controller is: MEDEMA di Pietro Melone, with registered office in Vallo della Lucania (Salerno), Via Angelo Rubino, 153 VAT number 05710200659, e-mail info@fruitsandjewels.com ,
pietro-melone@pec.it .
TYPES OF PERSONAL DATA COLLECTED
Browsing data
The computer systems and software procedures responsible for the operation of this Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
We collect and analyze data such as, for example: the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; order history, data that we sometimes combine with similar information collected from other customers for the purpose of creating features such as "Best Sellers"; the products you have viewed or searched for; and any phone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies, or similar data collected through certain parts of our website to prevent fraud and for other purposes. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Data voluntarily provided by the user
The personal data concerning you and that you have provided by accessing the various sections of the Site are as follows: your name; address and phone number; email, credit card information; names of order recipients (including addresses and phone numbers); names (with addresses and phone numbers) listed in 1-Click settings; email addresses of your friends and third parties to whom purchased products are sent; contents of reviews and emails sent to us; the personal description and photograph contained in "My Profile"; and bank details.
It may happen that MEDEMA processes personal data of third parties, communicated directly by you through the Site. For example, in the case where you have purchased a product to be delivered to a friend, or when you pay the price for the purchase of a product intended for another person, or when you want to notify a friend about a product or the sale offer of a particular FRUITS&JEWELS product.
On these occasions, you commit to ensuring that the third party reviews this privacy notice before communicating their personal data to this site.
The consent of the third party for the processing of their personal data is not necessary when the data of this party is communicated to MEDEMA for the conclusion of the sales contract, with the same, in favor of the third party. However, to use the personal data of the third party for marketing purposes, sending promotions, offers, newsletters, or profiling activities, it is necessary to obtain their explicit consent.
Mobile Devices
Most mobile devices provide users with the option to disable location services. In most cases, these controls are located within the device's settings menu. If you have questions about how to disable location services on your device, we recommend contacting your mobile carrier or the manufacturer of your device.
END OF TREATMENT
MEDEMA will process your personal data for the following purposes:
1• respond to information requests submitted through the Site;
2• Process your purchases;
3• Manage your account;
4• Contact you to address requests or complaints related to the purchase;
5• Perform the financial operations related to the payments you have made;
6• Comply with the obligations provided by law, regulations, or community legislation;
7• to assert or defend a MEDEMA right in court;
8• provide after-sales support services for product repairs/replacements, including following the activation of the warranty;
9• Improve and customize the Website and our products and services by tracking preferences related to our products;
10• conduct market research;
11• analyze your preferences related to our products, purchase history, and interactions with the Site to reconstruct your tastes and consumption habits, in order to send you commercial offers consistent with your profile;
12• send offers to selected groups of customers you might be part of on behalf of other MEDEMA partner companies;
13• Send newsletters and other marketing communications concerning news, information, and updates about our products and services, offers, promotions, and special events, as well as other marketing communications that may be of interest to you (via SMS, email, or phone).
LEGAL BASIS OF THE PROCESSING
Every processing of the customer's personal data is based on a legitimate reason for processing. Regarding the purposes described above from point 1 to point 8, we inform you that the processing and communication of your personal data by MEDEMA does not require your consent, as the processing is necessary for the execution of services requested by you or for the fulfillment of the sales contract of our products, as well as to comply with legal obligations or for possible legal defense or to handle any complaints and/or warranties. As for the purposes described above from point 9 to point 11, your explicit consent is required to proceed with these purposes, and if you decide not to give it, this will not affect your ability to receive the services you requested or to purchase our products.
Failure to consent to the processing of data for marketing purposes will result in your inability to receive advertising material related to FRUITS&JEWELS products, as well as the inability of the same to conduct market research, including surveys aimed at assessing user satisfaction, and to send you newsletters.
The failure to consent to the processing of your personal data for profiling purposes will result in MEDEMA being unable to process your commercial profile, by detecting your choices and purchasing habits on the Site (also in order to ensure greater satisfaction of customer needs), as well as being unable to send you advertising material related to products that match your interests.
MANDATORY AND OPTIONAL DATA SUBMISSION
The provision of personal data for the purposes described above from point 1 to point 8 is optional, but any refusal to provide them makes it impossible to deliver the requested services or to request information through the various sections of the site.
DATA PROCESSING METHODS AND SECURITY MEASURES
Data processing will mainly be carried out with the aid of electronic or otherwise automated tools (manual, computerized, and telematic), according to methods and with means suitable to ensure the security and confidentiality of the data itself. In particular, all technical, IT, organizational, and procedural security measures will be adopted, so that the appropriate level of data protection required by law is guaranteed, allowing access only to persons authorized to process the data by the Data Controller or by the Data Processors possibly appointed.
The data subject to processing will be relevant to the purposes for which they are collected or subsequently processed and will be stored in a form that allows the identification of the Data Subject.
The Data Controller uses automated processes aimed at profiling the data subject, to reconstruct their tastes and consumption habits, in order to send them commercial offers consistent with the identified profile. In any case, the data subject is guaranteed the right to object to processing for profiling purposes at any time pursuant to Article 21 of EU Regulation 679/2016, by making a request to the Data Controller using the methods indicated in the paragraph "Your rights."
WE GUARANTEE THE SECURITY OF YOUR PERSONAL DATA
We are committed to protecting the security of your personal data.
At the time of order confirmation, we display only the last four digits of your credit card number. Naturally, during order processing, we transmit the full credit card number to the financial institution issuing the credit card.
Our security procedures mean that you may occasionally be asked to prove your identity before personal data is disclosed.
It is important that you adopt appropriate protections against unauthorized access to your password and your computer.
Always make sure you have logged out when using a computer shared with other users.
RECIPIENTS OF PERSONAL DATA
Our customers' personal data is an important part of our work and it is not among our activities to share it with others. Therefore, personal data will be communicated within MEDEMA and may be disclosed to its employees and/or collaborators and also communicated to the following parties:
1) third-party companies belonging to the same group as MEDEMA in order to respond to your requests submitted through the request form;
2) third-party companies in order to be able to carry out the requested technical assistance services;
3) all Authorities that have access to the data by virtue of regulatory or administrative provisions;
4) buyers of stores, branches, or production units of MEDEMA, in the case of their transfer.
5) entities that provide services for the management of the IT system and telecommunications networks (including email).
6) Shippers and carriers for product delivery / collection
7) Banks issuing credit cards
8) Entities that make payments with credit cards and provide customer services related to payments
9) Companies that provide marketing assistance (including data analysis services, research results and link services, email and newsletter sending, and profiling activities)
10) companies and organizations that provide fraud prevention or credit risk reduction.
These entities have access only to the personal data necessary to perform their services for MEDEMA. We guarantee that they cannot use your personal data for other purposes and are also required to process personal data in accordance with this Privacy Policy and the law. The third parties carrying out these operations have been properly selected and are equipped with experience, capability, and reliability, offering suitable guarantees of full compliance with current data processing regulations, including data security aspects. Furthermore, they have been appointed as "data processors" and carry out their activities according to instructions given and under its control. We periodically verify that the data processors have promptly fulfilled their assigned tasks and continue to provide suitable guarantees of full compliance with data protection regulations. The complete list of appointed data processors is available, upon request, at Via Angelo Rubino 153, Vallo della Lucania, (SA). In any case, the data will not be subject to dissemination.
DATA RETENTION PERIOD
The Data Controller informs that the personal data collected will be retained only for the time necessary to provide the services requested by the user or to fulfill the sales contract or to comply with legal obligations and to exercise its rights in any legal proceedings. Regarding marketing and profiling purposes, the data will be retained for a period of 5 years. In this regard, MEDEMA, to protect your collected personal data, has adopted various precautions, specified in the document.
After this retention period, the data will be destroyed or anonymized.
YOUR RIGHTS
Pursuant to Articles 15, 16, 17, 18, 19, 20, and 21 of EU Regulation 2016/679, you can exercise your rights at any time with respect to the Data Controller MEDEMA of PIETRO MELONE, which we indicate below:
Right of access
We will provide you with all the information related to your personal data in our possession upon your request.
Right of correction and integration
We will correct any inaccurate information about you following your communication. We will supplement the incomplete data you have reported, provided that such data is necessary for the purpose of processing.
Right to deletion
We will delete the information we hold following your request. However, deletion is not allowed for data that must be mandatorily retained by the Controller by law or to fulfill the contract signed with you.
Right to restriction of processing
In certain cases provided by law, we will block your data if you wish.
Right to withdraw consent
You can revoke your consent to the processing of your data at any time, with effect for the future. The legality of the processing of your data remains unchanged until the moment the consent is revoked.
Right to object to data processing
You can object to the processing of your data effectively for the future at any time, if our data processing is based on one of the legal justifications provided by Article 6 (1e or 1f) of EU Regulation 2016/679. In the event of your objection, we will stop processing your data, provided that there are no compelling legitimate reasons for further processing or needs for defense or exercise of a right in judicial proceedings.
Right to data portability
At your request, we can make the personal data concerning you available to you in a structured, commonly used, and machine-readable format to transmit it to another data controller.
Your requests should be addressed by writing by mail to MEDEMA DI PIETRO MELONE, VIA Angelo Rubino 153, 84078 Vallo della Lucania (SA), or by sending an email to info@fruitsandjewels.com
It is understood that, where requests are made through electronic means, the information will be provided free of charge and in a commonly used electronic format.
RIGHTS TO COMPLAIN TO THE SUPERVISORY AUTHORITY
If you believe that the processing of your personal data carried out by MEDEMA violates your privacy rights, you may file a complaint with the Data Protection Authority, following the instructions you will find on the Authority's website. www.garanteprivacy.it.
MINORS
The protection of the safety and privacy of minors is very important to us. We do not accept registrations or orders submitted by anyone under the age of 16 (sixteen) or under the age specified by the legislation of the country of residence that provides for other age limits, and we will not knowingly collect or process personal data of such individuals.
TRANSFER OF DATA ABROAD
The Data Controller does not intend to transfer your personal data to countries outside the European Union.
CHANGES TO THE PRIVACY POLICY
This Privacy Notice is subject to updates by MEDEMA. The version published on the Site is the one currently in effect.
INFORMATIONAL COOKIES
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Premise
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What are cookies?
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Types of cookies
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How can I manage cookies within my browser?
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Sharing content on social networks
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Recipients of personal data
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Data retention period
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Your rights
PREMISE
This document is an integral and substantial part of the Privacy Policy and the information contained therein issued pursuant to Article 13 of EU Regulation 2016/679 (European Regulation on the protection of natural persons with regard to the processing of personal data, hereinafter "EU Regulation") and Legislative Decree 196/2003 and subsequent amendments and additions. Therefore, you are invited to read the privacy information available on this website.
WHAT ARE COOKIES?
A cookie is a text file that is stored on computers, tablets, mobile phones, and any device used to browse the Internet, capable of storing the user's browsing information and preferences. Some cookies can be used, as will be seen, to make browsing easier, as well as to indicate which parts of our sites are visited. During browsing, we can collect information related to traffic flow and visits to the pages of our website. Every piece of information obtained through cookies will be processed and stored securely.
TYPES OF COOKIES
Cookies can be classified into:
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Technical cookies
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they are divided into:
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Navigation or session cookies necessary for the normal browsing and use of the website (such as to make a purchase or to authenticate to access reserved areas);
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Functionality cookies that allow the user to navigate based on a series of selected criteria (for example, language, products selected for purchase) in order to improve the browsing experience of our websites and are essentially persistent;
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Analytical cookies that are used to statistically analyze accesses or visits to the site, exclusively for statistical purposes, and collect information in aggregate form without the possibility of identifying the individual user.
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The above-mentioned cookies can be disabled and/or deleted through the browser settings at any time.
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Profiling cookie
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these are all those cookies used for profiling and marketing purposes. These types of cookies can, in turn, be grouped based on the functions they perform into:
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Analytics: this category includes cookies used to collect and analyze statistical information about accesses/visits to the website, associated with other information such as the credentials entered to access reserved areas (your email address and password), and as such they can be used for marketing and profiling purposes;
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Widgets: this category includes all those graphical components of a program's user interface that aim to facilitate the user's interaction with the program itself. For example, Facebook, Google+, and Twitter cookies are widgets;
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Advertising and Targeting: this category includes cookies used to advertise within a website. In particular, they are used to display ads that best match the user's characteristics and interests. They are also used to limit the number of times an ad is shown, as well as to help measure the effectiveness of advertising campaigns. They are generally placed by advertising networks with the site operator's authorization, store visits to the website, and share this information with other companies, such as advertisers;
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Web beacons: this category includes code fragments that allow a website to transfer or collect information through the request of a graphic image. Websites can use them for various purposes, such as analyzing website usage, monitoring and reporting on advertisements, and personalizing advertisements and content.
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Third-party cookies
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Third-party cookies are aimed at creating profiles related to the user in order to send commercial messages that match the preferences expressed during the visit or to improve the browsing experience. These cookies allow offering commercial proposals on other affiliated websites (retargeting). There is no control over the information provided by third-party cookies, and access to such data is granted. This information is fully controlled by third-party companies as described in their respective policies.
Most browsers are configured to accept, check, or possibly disable cookies through the settings. However, we remind you that disabling browsing or functional cookies may cause unsatisfactory site performance and/or limit the service we offer. Below is the path to follow to manage cookies from the following browsers: HOW CAN I MANAGE COOKIES WITHIN MY BROWSER?
SHARING CONTENT ON SOCIAL NETWORKS
The content of the FRUITSANDJEWELS website can be shared on the following social networks: Facebook, Twitter, Pinterest, YouTube, using an integrated social media button. All social media buttons that facilitate content sharing are integrated using a simple hyperlink rather than social plugins developed by social network providers.
This ensures that your information is not automatically transmitted to social media servers as soon as you access our website. Additionally, when you share content from our website, we will transmit to the social network only the information necessary to share the related content. We do not transmit personal data to social networks.
You can also find simple links to our websites on social networks, or if you log into your social networks for the purpose of sharing content from our website, your data is processed by the provider of the respective social network.
For information regarding the purposes and objectives of data collection, further processing, or the use by the social network provider, as well as your related rights and privacy protection settings options, please refer to the data protection information provided by the respective social network providers.
